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Common purchase queries answered

Orders and Shipping

To place an order, simply browse our website, select the products you want, and add them to your cart. Then, proceed to checkout and follow the steps to complete your order.
We accept major credit and debit cards, as well as other secure payment options like PayPal. You can choose your preferred payment method during checkout.
Yes, you can track your order by logging into your Unike Nutra account and going to the “Order History” section. We’ll also send you email updates with tracking information.
Delivery times may vary based on your location and the shipping method you choose. You can find estimated delivery times during the checkout process.
Yes, we offer international shipping to many countries. During checkout, you can select your country to see if we deliver to your location.
Shipping costs depend on the shipping method and destination. You can calculate the shipping cost during the checkout process before finalizing your order.
If your order is damaged or has missing items, please contact our customer support within 7 days of delivery. We will assist you with the issue.
Customs duties and import taxes may apply to international orders. These charges are the responsibility of the customer, so please check with your local customs office for information.
If you need to swap an item

Returns and Exchanges

Unike Nutra offers a return and exchange policy for defective products and unused, unopened products. Our goal is to ensure your satisfaction.
To report a defective product or an error in product specification, please contact us within seven (7) days of delivery using our trouble ticketing system (TTS) or via email at Provide your order number and a description of the defect or error.
We may request pictures of the defective product to assess the issue. Please be prepared to provide visual evidence when requested.
Yes, you can return any unused and unopened product purchased from us for any reason.
Yes, you will be responsible for the cost of return shipping for unused and unopened products.
We reserve the right to reject returns that do not comply with our return requirements. We will inform you of the reason for rejection.
For approved product returns, we will credit the refund amount using the payment method you used to pay for the returned product.
Refunds for approved returns will be processed within a reasonable timeframe, typically once we receive the returned product and verify its condition.
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